FAQs
What areas do you deliver to?
We currently offer same-day delivery in St Albans, Hatfield, and Welwyn Garden City. Orders outside these areas are sent out by postal service.
Unsure if we deliver in your area? just enter your postcode on the delivery option when checking out.
How long does delivery take?
Most local orders are delivered within 1–3 hours of placing your order (depending on demand and driver availability). However, it could be delivered at anytime between the hours of 11:30am-11:00PM.
Is there a minimum order for delivery?
Yes — the minimum order for same-day delivery is £20.
What are your delivery hours?
We deliver 7 days a week, typically between 11:30AM and 11:00PM. Orders placed after closing (10:30PM) will be delivered the next day.
Do I need to show ID?
Yes — you must be 18+ to order. Our drivers may ask for photo ID on delivery to verify your age.
Can I pick up my order instead of delivery?
Yes, Please contact us on whatsapp and this can be arranged 07478650081.
Can I return or exchange my vape?
For safety and hygiene reasons, we don’t accept returns on vapes once opened or used. If your item arrives faulty, contact us within 24 hours.
Are your vapes genuine and authentic?
Absolutely — we source all our products from official UK distributors to ensure they are 100% authentic and compliant with UK vaping regulations.
How can I request a product that’s not listed?
If you can’t find what you’re looking for, fill out our Request Form — we’ll let you know as soon as it’s available.
How can I request a product that’s not listed?
If you can’t find what you’re looking for, fill out our Request Form — we’ll let you know as soon as it’s available.